PRIVACY POLICY

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Last Updated: 25 January

Rouss Transportation respects your privacy and is committed to protecting the personal and
business information you share with us. This Privacy Policy explains how we collect, use, store,
and protect information obtained through our website, communications, and services.

1. Information We Collect

We may collect the following types of information:

a. Personal and Business Information

  • Name
  • Business name
  • Phone number
  • Email address
  • Pickup and delivery details
  • Shipment-related information

This information is collected when you contact us, request a quote, or use our services.

b. Website Usage Information

We may collect non-personal information such as:

  • IP address
  • Browser type
  • Pages visited
  • Date and time of visits

This information is used to improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and quote requests
  • Provide transportation services
  • Communicate regarding shipments or services
  • Improve our website and services
  • Comply with legal and regulatory obligations

We do not use your information for unsolicited marketing.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze
traffic. Cookies do not collect sensitive personal data. You may disable cookies through your
browser settings, but some features of the website may not function properly.

4. Information Sharing and Disclosure

We do not sell or rent your personal information.

Information may be shared only when:

  • Required to perform transportation services
  • Required by law, court order, or legal process
  • Necessary to protect our legal rights, property, or safety

Any third parties involved are required to maintain confidentiality.

5. Data Security

We take reasonable administrative and technical measures to protect your information from
unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the
internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information only for as long as necessary to:

  • Provide services
  • Maintain records
  • Comply with legal, tax, or regulatory requirements

7. Your Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of information where legally permissible

Requests can be made by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy
practices or content of those websites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this
page with a revised effective date.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact us directly.